Data Protection

Kiraya Privacy Policy – Your data is safe with us

Information you provide at Kiraya is used solely to deliver our services. We never sell your data to third parties. Visit this page to learn how your data is collected, stored, and protected.

Last Updated: January 2026

Kiraya's Privacy Policy has been developed in accordance with international data protection standards.

256-bit SSL Encryption

All data and transactions on Kiraya are secured with bank-grade encryption. Your data cannot be accessed by anyone else.

Never Sold to Third Parties

Your name, phone number, and banking details are never sold or transferred to any third party.

Your data, under your control

You can view, correct, or request deletion of your information at any time.

Secure Data Storage

Kiraya's servers are hosted in secure data centers and undergo regular security audits.

Minimal Data Collection

We collect only the data necessary to provide our services. No unnecessary information is gathered.

Spam-Free Communication

Kiraya only sends you relevant communications. You can opt out of marketing messages at any time.

Introduction & Applicability

This Privacy Policy explains how Kiraya collects, uses, stores, and protects the personal information of users on our website and app. By creating an account or using the Kiraya platform, you acknowledge that you have read and accepted this policy.

This policy applies to all Kiraya services — website, mobile app, customer support, and any other digital channel. We follow international data protection standards (GDPR-aligned practices).

Our Commitment
Kiraya handles your personal information with the utmost confidentiality. Your trust is our most valued asset.

What information do we collect?

Kiraya collects only the information necessary to provide its services. We never collect excessive or unnecessary data.

Data Types Why it is collected Required
Full Name & Date of Birth Identity Verification & Age Confirmation Yes
Email address Account communications & security notifications Yes
Phone Number Two-Factor Authentication (2FA) Yes
Payment Information Deposit & withdrawal processing Yes
Device & IP address Security & Fraud Prevention Automatic
Gaming history Account statements & bonus records Automatic

How is your information used?

Kiraya uses collected information only for its stated purposes. No data is used beyond those defined purposes.

  • For account creation, management, and identity verification.
  • For processing deposits, withdrawals, and other financial transactions.
  • For delivering gaming services, bonuses, and promotions.
  • For sending important notifications related to your account.
  • For security verification to prevent fraud and money laundering.
  • For customer support and complaint resolution.
  • For meeting legal obligations and reporting to regulatory bodies.
Marketing Communications
You can choose to receive marketing communications during registration. This consent can be withdrawn at any time from your account settings.

Who is your information shared with?

Kiraya does not sell your personal information to third parties. However, limited data may be shared in certain specific circumstances:

  • Payment Processors: Information necessary to complete transactions is shared accordingly.
  • Game providers: Minimum data necessary for game operation.
  • Identity Verification Services: For the KYC process.
  • Legal authorities: Under court orders or legal obligations.
Key Assurances
Even in the cases listed above, only the minimum necessary information is shared. All third parties operate under strict confidentiality agreements.

Cookie Policy

Kiraya uses cookies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.

  • Essential Cookies: Used for login sessions and security — these cannot be disabled.
  • Functional cookies: To remember your preferences such as language and theme.
  • Analytics Cookies: To understand usage patterns and improve site functionality.

You can manage cookies through your browser settings. However, disabling essential cookies may affect how Kiraya functions.

How do we keep your information secure?

Kiraya uses multiple layers of security to protect your information — from your password all the way through server transmission.

  • TLS 1.3 protocol is used for all communications.
  • Payment information is stored in accordance with PCI-DSS standards.
  • Two-factor authentication (2FA) is available for your account.
  • Regular third-party security audits are conducted.
  • Automatic account lockout on suspicious login attempts.
  • 24/7 physical and digital security monitoring at our data centers.
Report a Security Issue
If you notice any suspicious activity on your account or the Kiraya platform, contact our support team immediately.

Your Data Rights

Kiraya believes you should have full control over your own data. That is why we uphold the following rights:

Right to access your information

You can request to view all information stored in your account at any time.

Right to Rectification

To update incorrect or outdated information, visit your account settings or contact support.

Right to Erasure

After account closure, you may request deletion of data that is not subject to legal retention obligations.

Right to Data Portability

You may request a download of all personal data associated with your account.

Right to Restrict Processing

You may request that the processing of your data be restricted under certain circumstances.

How long is your data retained?

Kiraya does not store your information beyond what is necessary. All data is retained only while your account remains active.

After account closure, financial transaction records are typically retained for 5–7 years as required by financial regulations. Other data is generally deleted within 1–2 years.

Policy Updates & Contact

Kiraya may update this Privacy Policy as needed. For significant changes, users will be notified in advance via email or platform notification.

For any questions about this Privacy Policy, please contact Kiraya customer support.

Contact Us
To exercise your data rights or submit a privacy-related complaint, contact our support team. We aim to respond within 48 hours.
🔒

Your data is safe — join Kiraya today

Your privacy is our top priority at Kiraya. Register securely and enjoy gaming with peace of mind.

SSL Secured Data Is Never Sold 24/7 Support
বাংলা