1. Home
  2. Responsible Gaming
Safe Gaming

Kiraya Responsible Gaming – The golden rules of responsible gaming

Gaming should be a source of fun — not stress or financial hardship. Kiraya wants you to play safely and mindfully at all times. On this page you will find all our responsible gaming tips and protection tools.

18+ Age Verified
Deposit Limit
Self-Exclusion
24/7 Support
18+
Age limits are strictly enforced

Only players aged 18 and above may open an account at Kiraya. We verify age during account registration.

We are committed to protecting minors.

Kiraya Safe Gaming Tools

Kiraya provides all these tools free of charge to help keep your gaming experience safe.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. You will not be able to deposit beyond this amount — keeping your budget fully in your control.

Session Time Limit

Set a time limit for continuous play. Once the limit is reached, Kiraya will automatically remind you to take a break.

Self-Exclusion

You can close your account for a set period or permanently. During the exclusion period, no gaming or deposits will be possible.

Betting Limit

Set a maximum amount per bet. Play with a plan rather than chasing larger wagers.

Reality Check

Review a summary of your gaming sessions at set intervals — how long you played, how much you wagered, and how much you won or lost. Stay informed.

Help & Advice

If you have any concerns about your gaming, Kiraya's support team is always here to help — with full confidentiality.

What is Responsible Gaming?

Keep gaming fun, keep it responsible

Responsible gaming means enjoying gaming as entertainment — not as a source of income or an escape from problems. Kiraya believes that when players follow a few core principles, the gaming experience remains positive every time.

The reality is that winning and losing are both a normal part of gaming. Problems begin when players keep playing in an attempt to recover their losses. Kiraya wants to ensure no one reaches that point, which is why we strictly follow responsible gaming principles from the start.

Online gaming is growing in popularity across Bangladesh, and that is a positive thing. However, without the right knowledge and boundaries, even a good habit can become a problem. Using Kiraya's responsible gaming tools will help keep you safe at all times.

Keep in Mind
Gaming is for entertainment only. Never play with borrowed money or funds set aside for essential expenses. Always stay within your budget.

The Golden Rules of Safe Gaming

  • Set a maximum budget before you start playing and stick to it.
  • Avoid placing bigger bets to try to recover your losses.
  • Take regular breaks — playing for long uninterrupted stretches is not healthy.
  • If you are feeling tired, low, or stressed, it is best to avoid gaming.
  • Never let gaming interfere with your family, work, or studies.
  • There is no guaranteed winning strategy — gaming outcomes are based entirely on chance.
Caution
Do not play under the influence of alcohol or any other substance. It impairs your judgment and significantly increases the risk of harm.

How to Set a Limit?

Account Settings

Log in → "Settings" → "Responsible Gaming" — all your limits are available there.

Get Support

If you have trouble setting a limit, contact our support team via 24/7 live chat.

Take a Break

You can temporarily suspend your account for anywhere between 24 hours and 6 months.

The Kiraya Commitment

  • Strict age verification to keep minors away from gaming.
  • Proactively reaching out when signs of gaming addiction appear.
  • Self-exclusion requests are processed immediately.
  • All responsible gaming tools are provided completely free of charge.
Warning Signs

Recognizing the Signs of Gaming Addiction

Gaming addiction develops gradually and can be hard to recognize early on. However, certain warning signs call for immediate attention. If you notice these signs in yourself or someone you know, seek help.

01
Playing beyond your budget — Continuing to play beyond set limits or placing bets with borrowed money.
02
Chasing Losses — Chasing losses by placing more bets after every loss.
03
Dishonesty — Being dishonest with family or friends about gaming activity and spending.
04
Neglecting daily responsibilities — Neglecting work, studies, or family because of gaming.
05
Unable to stop playing — Being unable to stop even when you want to.
06
Emotional dependency — Feeling restless, irritable, or anxious when not gaming.
What should you do if you notice these signs?
If you notice any of these signs in yourself, act without delay. Use Kiraya's self-exclusion feature and seek professional help if needed.

Ways to Help Yourself

  • Set deposit and betting limits on your Kiraya account.
  • Activate self-exclusion for a set period.
  • Talk openly and honestly with family or trusted friends.
  • Invest time in new hobbies or activities to shift your focus away from gaming.
  • Consult a mental health professional if needed.
Kiraya Support
For any gaming-related concerns, contact Kiraya's 24/7 customer support team. We will assist you with complete confidentiality.

Frequently Asked Questions on Responsible Gaming

Reducing a limit takes effect immediately. However, requests to increase a limit take effect after 7 days — this cooling-off period gives you time to reconsider your decision.

Your account balance remains safe throughout the self-exclusion period. Once the exclusion ends, you can make a withdrawal. No gameplay or deposits are permitted while self-exclusion is active.

Kiraya verifies your age at registration. For extra peace of mind, consider using parental control software on your device. Always keep your account password out of reach of children.

Yes. You can view your gaming history in Account Settings — including time spent playing, deposits and withdrawals made, and a record of wins and losses. Reviewing this regularly makes it easier to stay aware of your gaming habits.

No, they are completely free. Deposit limits, session limits, betting limits, and self-exclusion — all tools are available at no cost. Kiraya believes ensuring safe gaming is our responsibility.

Related Pages

Terms and Conditions
Platform Terms of Use
Privacy Policy
Your Data Protection Details
Frequently Asked Questions
Common Questions Answered
About Us
Kiraya's Mission & Values
💚

Play responsibly, stay happy

Every tool you need is ready for you at Kiraya. We are always here as your partner in safe gaming.

Register Safely Download the App
Free Limit Setting 24/7 Bangla Support 18+ Secure Platform
বাংলা